March 17, 2020 8:15 PM

Coronavirus update – Response Office now assisting tenants by phone and email only

We are committed to the health and safety of 650 Parliament tenants, employees and contractors, and have been following coronavirus developments closely.

Consistent with the State of Emergency declared by the Province of Ontario and Toronto Public Health advisories, the Response Office at 240 Wellesley St. is now closed to visitations and will not re-open until it is safe to do so.

However the Response Office will continue to operate as a call centre and will continue to assist you in all the same ways it has previously. To reach the Response Office, call 416–929–3532 x9. from 8AM - 8PM. Please DO NOT come to 240 Wellesley St. as no staff will be present there to assist you.

You can also obtain information concerning your move back to 650 Parliament, and your ongoing accommodation needs, through these information channels:

The re-occupancy schedule and protocol will continue to be followed as previously announced, with the exception of retrieving keys and signing forms on the day of your move: you will now pick up your keys, etc. at the back entrance of the Rental Office at 260 Wellesley St. where the Response Office entrance was originally located.

As the protocol provides you with a private, unshared freight elevator for a 3-hour window, tenants will be able to achieve “social distancing” throughout the moving process.

Thanks for your ongoing support and stay healthy,
650 Parliament Response Office

March 17, 2020 5:45 PM


Novel Coronavirus COVID 19 Update

WPSQ is committed to doing what we can to ensure the well being of our residents and visitors. Although the public health risk in Canada remains low, as you may be aware, the World Health Organization (WHO) has increased its coronavirus risk assessment to very high due to the spread of the virus. To Keep you informed about our efforts we are writing to advise you on: ...

View document to see balance of the update.

RESIDENT ADVISORY - Coronavirus - COVID-19 (WP).pdf

February 28, 2020 6:00 PM

650 Parliament Response Office

Will be open on March 1st, 2020
Sunday 12:00PM – 4:00PM

Extended Opening Hours Effective March 2nd 2020

Monday 8:00AM – 8:00PM
Tuesday 8:00AM – 8:00PM
Wednesday 8:00AM – 8:00PM
Thursday 8:00AM – 8:00PM
Friday 8:00AM – 8:00PM
Saturday 8:00AM – 8:00PM
Sunday 8:00AM – 8:00PM

February 3, 2020 3:00 PM

Reoccupancy Update

Some tenants – and especially those who moved their contents off-site – have recently expressed concerns that the three-hour, designated “move-in” window may not be enough time for them to move their belongings back home. 

We understand your worries, but are confident that the re-occupancy protocol as announced is the safest, most efficient and fairest approach to welcoming everyone home.

The three-hour, scheduled window is the time set aside specifically for you and provides dedicated elevator access to allow for the move of your largest household items and furnishings.  However, after this reserved time slot, you will have full access to your units and unlimited opportunity to continue your personal return process and the return of your contents, by using one of the three, unreserved passenger elevators.  

The move-in protocol has been designed for the efficiency and safety of your return.  It was also designed to ensure the building is re-occupied in as speedy a process as possible.  If each unit was provided with a full day of dedicated access, as some residents are requesting, then tenants on the lower floors would have to wait almost two more years to return home.  

You have been patiently awaiting the building’s re-occupancy.  Getting everyone home, as quickly as possible, still requires patience, and it also requires your cooperation.

Thank you for your ongoing support.

January 21, 2020 1:00 PM

To all tenants of 650 Parliament

It has come to our attention that third parties are asking tenants for information about re-occupancy and making false and/or misleading statements about the re-occupancy procedure. Please be advised that there are NO requirements for re-occupancy other than what is stated on Tenants can find reliable information about re-occupancy on our website and from the 650 Parliament Response Office. WPSQ has not authorized any third parties to communicate on our behalf or collect personal information from you. If you have any questions about re-occupancy please do not hesitate to contact or visit the Response Office, or contact your class counsel Strosberg Sasso Sutts LLP.

January 17, 2020 12:30 PM

WPSQ Management Announces the re-occupancy schedule for #650 Parliament.

We are thrilled to be able to announce the re-occupancy of 650 Parliament, starting March 2, 2020.

To ensure that the return is safe and orderly, a re-occupancy protocol has been established that will see the building repopulated from the top floors down- two floors returning per week- in a procedure that we expect will take approximately 11 weeks.

In the week prior to your return, residents are asked to visit the 650 Parliament Response Centre, or call 416 929 3532 x 9, to reserve a move-in time (per the schedule below).  Staff will assist you during the Return Reservation Period to select your preferred date and one of four available daily timeslots (8am-11am; 11am-2pm; 2pm-5pm; 5pm-8pm).

Preferred dates and times can only be secured during the Return Reservation Period and will be awarded on a first come/first served basis.  Only residents with scheduled return times will be provided keys and building access.

On the day of your scheduled return, residents must visit the Response Centre (with valid identification) to receive new unit keys and building fobs.  Only the tenant named on the lease will be provided new unit keys.

Rental rates will be the same as those paid as of August 1, 2018- no rent increase at reoccupancy- and will only be applied on of the first day of the new month following your return.  

Welcome back!

Re-Occupancy Schedule

November 8, 2019 1:45 PM


Following the recent establishment of a process related to tenant contents and a better level of resident engagement in the program, we are making good progress towards completing the in-suite construction work necessary prior to re-occupancy.   We have completed the large and difficult process of rebuilding the mechanical and electrical systems and are now in the final stages of the outstanding cosmetic work required (including paint, tile and carpeting).

Most of our onsite construction trailers have been removed from the site, our exterior work is completed, and we would hope you would agree that from the outside, 650 is once again starting to look like home.

This week management and members of our construction team met officials from the City of Toronto to review the current status of work and the outstanding matters still to be completed.  We discussed with them the necessary steps required to obtaining a re-occupancy permit, and a plan is in place to work with various City officials and departments to expedite the steps required before you’re permitted to return home. 

Toronto City officials have given us every confidence that they will provide the resources to allow us to secure the necessary approvals and permits required, as soon as possible.

With the City, we also began discussions about the protocols that will need to be put in place to ensure a safe and orderly re-occupancy of the building in the coming months.  While we have had ongoing dialogue and site visits with Toronto Building officials throughout the re-construction, there is still work to be done before final permits can be issued, and we will continue to meet regularly on site with city staff.

Clearly, we are getting closer, and hope to announce re-occupancy details early in the New Year. 

Note that the eventual re-occupancy of the building will be a complex procedure.  In order to ensure a speedy, yet safe and orderly return home, we will continue working with the City of Toronto on a protocol that meets the needs of all involved.  This will be communicated to residents as early as possible, but only when we have full confidence in our timelines.

Thank you.

October 30, 2019 2:00 PM


Click link below to read the latest update.


October 25, 2019 11:00 PM

Replacement Furniture Offer

In order to facilitate your move back home, and in light of the challenges tenants will face if they choose to have all of their furniture disposed of for safety reasons, the landlords have negotiated a deal with GH Johnson Furniture to provide you with a new, complete furniture suite if you choose to dispose of all of your furniture. 

This offer is only available as a complete replacement. It is not possible to dispose of only some furniture to have certain items replaced. It is available only to tenants who will have no furniture remaining after choosing to dispose of it all for health and safety reasons. 

In order to take advantage of the furniture offer, please advise the ARS personnel at your viewing appointment that you wish to do so, and they will walk you through which furniture will be disposed of to ensure there are no misunderstandings before you make your final decision. 

Here’s how it works:

2 BR TENANTS can pick two of the bedroom sets (there are black or brown options on the first two pages, as you’ll see).

1 BR TENANTS can pick one of the two bedroom sets.

BACHELOR TENANTS can only get the Bachelor set (i.e., a double bed, nightstand and chest) and not a bedroom set.  There are no colour options for bachelor units – just what’s pictured.

ALL TENANTS get the living room, dining room and kitchen sets.  You’ll see that the kitchen sets have coloured chairs --- tenants can pick any of those three colours or any combination for their four chairs.  The dining room and living room sets only come in the black, as pictured.

August 14, 2019 1:00 PM

650 Parliament Update

Meaningful and significant progress towards the reconstruction of 650 Parliament and the ultimate return of our residents continue to be made.

Estimates from our restoration teams suggest that at the end of last month, approximately 64% of the work has been completed.  The recently announced plan to relocate suite contents will further expedite remaining work, allowing our residents to return home earlier than would otherwise have been the case.

A recent review of construction efforts to date show that approximately $50- $60 million has been spent on the restoration of the building; our construction teams have spent more than 232,000 hours on the job, and daily site activity (on average) includes approximately 171 workers (with a single day high of 246).

A lengthy list of trades, consultants and professionals have been involved in the building’s restoration, from framers, drywallers, and electricians, to millworkers, tilers and electrical and structural engineers.

Given our progress and based on feedback from our reconstruction teams, we are hoping to begin re-occupancies later this fall.  However, this date could change due to a variety of unforeseen issues. We will commit to provide a more accurate re-occupancy schedule as we get closer to the end of the current process.

In the meantime, as of now, we anticipate no changes to the existing Tenant Assistance program.

As always, updates and information will be provided by the Response Centre team and we encourage residents to check in often with staff, as well as continue to check our social media channels.

July 29, 2019 1:45 PM

Civic Holiday

The 650 Response Office will be closed on Monday August 5th for the Civic Holiday.

July 25, 2019 6:00 PM

Below is the Notice of Relocation Plan which contains important details for everyone requiring access to their unit contents.  Please note that the relocation of unit contents for floors 19-23 (penthouse) will be beginning this Saturday evening, July 27 at 6:00 PM.

Notice of Relocation Plan (PDF)


July 10, 2019 12:30

Fire at 650 Parliament earlier today

We can confirm reports of a fire at 650 Parliament earlier today. Toronto Fire responded quickly, and the fire was quickly contained and extinguished. We have been told by Toronto Fire that the incident is now being investigated and we await further information from City officials. 

While the official investigation continues, our construction team are also assessing the scope of today’s incident. 

At this time, we have no reason to believe that our ongoing repairs to he building, or anticipated timelines for re occupancy will be affected by today’s incident.

As always, should residents of 650 Parliament have further questions about the building’s status, they are encouraged to contact the Response Centre.

Finally, we wish to express our appreciation to the emergency responders who quickly attended the building today for their skill, professionalism and care.

June 14, 2019 2:30 PM

650 Parliament Update

Earlier today a hearing was held before Justice Belobaba to review the request to relocate tenants’ contents to a secure facility under 650 Parliament. 

The request to relocate suite contents is necessary to facilitate the reconstruction process.  Failure to do so will delay the repairs and will potentially cause damage to contents left in apartments during construction.

Today’s hearing was attended by lawyers representing the owners and the tenants.  Approximately 25 residents of 650 Parliament were also present in the Court. 

The Judge offered everyone an opportunity to speak, and counsel offered answers to the questions posed both by tenants and the Judge. 

Justice Belobaba indicated a willingness to have those items moved to a safe, clean and secure area under 650 Parliament, and the lawyers are now working out the details of the order.

It is expected that these matters will be completed by Wednesday June 19th, when we anticipate an order will be issued by the Court.

Once issued, we will update tenants through our existing social media channels, and through the 650 Parliament Response Centre.

Thank you.
WPSQ Management

June 12, 2019 11:30 AM

Exhibits to Nathan Normoyle's cross-examination

The 3 exhibits to Nathan Normoyle`s cross-examination, held June 11, 2019 at 2:00 p.m. are available from the links below.

Note: Transcript added at 11:28 am

June 10, 2019 1:45 PM

Notice of Examination


There will be a cross examination of Nathan Normoyle, the Vice President of Access Restoration Services, who has sworn affidavits in support of the motion to relocate the contents from the apartments to the storage area prepared in the basement garage of 650 Parliament Street.

The examination has been requested by Ted Charney, lawyer for some of the tenants. It will take place at the offices of Victory Verbatim located at 222 Bay Street Suite 900 Toronto, tomorrow June 11th, beginning at 2pm. 

Tenants wishing to attend are able to do so. Because of the limited space available in these facilities, tenants should advise in advance if they intend to attend the examination. If tenants wish to ask questions to Mr. Normoyle, it would be helpful if they would provide questions in advance so we can get through the examination tomorrow afternoon. 

The questions should be sent to the Response Centre at 650parliament1@gmail.comor to Mr. Charney by email at


650 Parliament Response Office 

June 7, 2019 7:00 PM

June 14th Motion to relocate contents at 650 Parliament St.

Attached are photographs of the storage area in the garage below 650 Parliament Street where it is proposed to relocate the contents from the apartments at 650. The only request to the Judge on June 14th is to relocate the contents from the apartments to the storage area indicated. The other matters set out in the notice of motion which has been served on you and listed on the website will be dealt with by the Judge in the future. The only request to the court is to allow the contents to be moved to speed up repairs to the building.

If anyone has any objection with respect to the foregoing, contact class counsel, Ted Charney at, or alternatively, send an email to the Response Centre which will circulate it to counsel and to the Judge. 


650 Parliament Response Office